Shipping & Returns

DATE: Tuesday, November 12th
TIME: 10:00 am - 10:45 am
LOCATION: D3 Dubai Design Week, Making Space, One Life Kitchen and Cafe, Building 5, Mezzanine Floor

Grab your kids and join us at Dubai Design Week for a super fun (albeit a bit messy) fabric maché workshop! Register now to secure your spot - spaces are limited.

Dumyé’s Karmic Goodness® Pinky-Promise, which among other things, means we hold Mother Nature in high regard. That's why we keep ALL the cutoff material left from making our dolls and their clothing, saving them from the landfills. In this workshop, we will take these beautiful bits of textiles and give them a new life through fabric maché. Using scissors, glue, water, fabric and provided form, you will be able to create something new. Upcycling never looked or felt so good.

This workshop welcomes all ages. Please note youngsters will need to be accompanied by an adult.

Can't wait to see you there! 


Shipping & Returns

How long until my order ships?

All items ship within 72 hours with the exception of our Personalized Designer Dolls, which can take up to 2 weeks, as they are made to order.

After my order ships, how long does it take to get to me?

Within the United Arab Emirates it takes 1-2 days and internationally it takes 3-5 days. Most of our international orders ship via FedEx. You will receive a tracking number by email once the courier has collected your order from our studio.

Where does my doll ship from?

All our dolls are handmade in the United Arab Emirates and ship from there.  

Will I have to pay customs and duty charges?

Please be advised that international orders may incur a customs or duty charge upon entering your country. These charges are determined and paid to your government. Dumyé does not have any control over these charges. Please touch base with your countries customs office for more details.  While we cannot guarantee it, historically speaking dolls shipped to the USA have not incurred any additional charges upon entering the country.

Can I return my order?

We want you to be super happy with your doll. If you're not, we would like the opportunity to make it right. You may return any order within 14 days of receiving it. Send us an email to and we will let you know what needs to happen next. Shipping is nonrefundable. Please note, our Personalized Designer Dolls and any doll that has been personalized with a monogrammed heart has been made just for you and is not eligible to be returned. If your order is defected please except our apologies and send us an email to with a picture of the defect, so we can swiftly make things right.