Our Purpose

Our Purpose Is To Bring Love And Light Into The Lives Of Our Children And The Children Who Have Not Been Spoken For

UNICEF estimates there are more than 132 million children orphaned around the world. Many have lost their families to senseless wars, preventable diseases and suffocating poverty. We at Dumyé seek to give less fortunate children a little something to nurture their spirit.

For every Designer Doll you purchase we gift a doll to a child in need. So not only do does a special child in your life receive a meaningful gift to laugh with, play with, dream with but an underprivileged child does as well.

  • Would you like to take part in Dumyé's giving program? You can sign up as a volunteer here.
  • Want to get a closer look at how we give? Click here.
  • Are you part of an NGO that would like to benefit from our giving program? Get in touch here and let us know a little bit about your organization.

 

 

Dumyé is owned and managed by DUMYE TOYS AND GIFTS LLC

Shipping & Returns

How long until my order ships?

All items ship within 72 hours with the exception of our Personalized Designer Dolls, which can take up to 2 weeks, as they are made to order.

After my order ships, how long does it take to get to me?

Within the United Arab Emirates it takes 1-2 days and internationally it takes 3-5 days. Most of our international orders ship via FedEx. You will receive a tracking number by email once the courier has collected your order from our studio.

Where does my doll ship from?

All our dolls are handmade in the United Arab Emirates and ship from there.  

Will I have to pay customs and duty charges?

Please be advised that international orders may incur a customs or duty charge upon entering your country. These charges are determined and paid to your government. Dumyé does not have any control over these charges. Please touch base with your countries customs office for more details.  While we cannot guarantee it, historically speaking dolls shipped to the USA have not incurred any additional charges upon entering the country.

Can I return my order?

We want you to be super happy with your doll. If you're not, we would like the opportunity to make it right. You may return any order within 14 days of receiving it. Send us an email to hello@dumye.com and we will let you know what needs to happen next. Shipping is nonrefundable. Please note, our Personalized Designer Dolls and any doll that has been personalized with a monogrammed heart has been made just for you and is not eligible to be returned. If your order is defected please except our apologies and send us an email to hello@dumye.com with a picture of the defect, so we can swiftly make things right.