Shipping & Returns
  • Meet gentle Charlotte, dressed in a heirloom classic white play-suit, with a delicately pleated bodice and shell button closure. Her outfit is completed with a top-knot head band. All her clothing is removable and made with 100% organic cotton.

    Dumyé dolls are on a mission to bring love and light into the lives of all children, which is why Charlotte comes with a Dumyé Giving Card. This card holds a unique code allowing you to trace how we have made a positive difference in the life of a child in need, just by bringing Charlotte home with you. Pretty awesome right?! It is never to early to experience the joy of giving back.

    Charlotte also comes with a Purpose Pocket, a secret pocket with a blank cloth ready to capture a big wish or keep a meaningful message safe.

    There are so many details to love about Charlotte including her hand embroidered rose-bud mouth and almond eyes, a signature of Dumyé's Designer cloth dolls. She comes packaged in a beautiful keepsake gift box.

    This item is ethically hand-made and incorporates environmentally kind materials. Click to learn more about our Karmic Goodness® Pinky-Promise.

  • Suitable for children 3+ years old: While this outfit is made completely of cloth, it does have a shell button closure, which poses a choking hazard and it’s hand-made nature makes it difficult to certify safe for children to play with younger than 3 years old.

    Materials: Doll made of GOTS organic cotton, sustainable felt and stuffed with poly-fill. Clothing is made with 100% Organic Cotton.

    Machine Washable: Place outfit in a garment bag and wash on a cold delicate cycle. Lay flat out to dry. DO NOT PUT IN THE DRYER.

    Handmade and shipped from the United Arab Emirates.

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Shipping & Returns

How long until my order ships?

All items ship within 72 hours with the exception of our Personalized Designer Dolls, which can take up to 2 weeks, as they are made to order.

After my order ships, how long does it take to get to me?

Within the United Arab Emirates it takes 1-2 days and internationally it takes 3-5 days. Most of our international orders ship via FedEx. You will receive a tracking number by email once the courier has collected your order from our studio.

Where does my doll ship from?

All our dolls are handmade in the United Arab Emirates and ship from there.  

Will I have to pay customs and duty charges?

Please be advised that international orders may incur a customs or duty charge upon entering your country. These charges are determined and paid to your government. Dumyé does not have any control over these charges. Please touch base with your countries customs office for more details.  While we cannot guarantee it, historically speaking dolls shipped to the USA have not incurred any additional charges upon entering the country.

Can I return my order?

We want you to be super happy with your doll. If you're not, we would like the opportunity to make it right. You may return any order within 14 days of receiving it. Send us an email to and we will let you know what needs to happen next. Shipping is nonrefundable. Please note, our Personalized Designer Dolls and any doll that has been personalized with a monogrammed heart has been made just for you and is not eligible to be returned. If your order is defected please except our apologies and send us an email to with a picture of the defect, so we can swiftly make things right.