It's Really Happening

May 25, 2013


Hello there,

My name is Sahar Wahbeh. I am a mother, a designer and the founder of Dumyé. After a whole lot of dreaming, we are only days away from opening Dumyé’s online store offering personalized, handcrafted ragdolls made with Karmic Goodness. But before that happens, I wanted to officially introduce myself and thank you. {virtual hug} Somewhere along the line you decided to join us and we could not be more delighted to have you.

Soon you will be presented our first collection of 6 limited edition dolls and discover what makes a Dumyé doll so special. But today I would like to share with you our purpose, so that you can know our heart a little bit better.

We are working to bring love and light into the lives of not only our children, but also the children who have not been spoken for. There are millions of orphans around the world who have been victimized by senseless wars, preventable diseases and suffocating poverty. For every doll you purchase, we gift a doll to a child in need and allow them to make it their own in an art workshop. This process of doll creation gives them an opportunity to reflect upon themselves, process what they have been through and control at least one piece of their world. So not only does a special child in your life receive a meaningful gift but an orphan does as well.

June 1st 2013 marks the real beginning of what is sure to be a beautiful journey! See you then.


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Shipping & Returns

How long until my order ships?

All items ship within 72 hours with the exception of our Personalized Designer Dolls, which can take up to 2 weeks, as they are made to order.

After my order ships, how long does it take to get to me?

Within the United Arab Emirates it takes 1-2 days and internationally it takes 3-5 days. Most of our international orders ship via FedEx. You will receive a tracking number by email once the courier has collected your order from our studio.

Where does my doll ship from?

All our dolls are handmade in the United Arab Emirates and ship from there.  

Will I have to pay customs and duty charges?

Please be advised that international orders may incur a customs or duty charge upon entering your country. These charges are determined and paid to your government. Dumyé does not have any control over these charges. Please touch base with your countries customs office for more details.  While we cannot guarantee it, historically speaking dolls shipped to the USA have not incurred any additional charges upon entering the country.

Can I return my order?

We want you to be super happy with your doll. If you're not, we would like the opportunity to make it right. You may return any order within 14 days of receiving it. Send us an email to and we will let you know what needs to happen next. Shipping is nonrefundable. Please note, our Personalized Designer Dolls and any doll that has been personalized with a monogrammed heart has been made just for you and is not eligible to be returned. If your order is defected please except our apologies and send us an email to with a picture of the defect, so we can swiftly make things right.