Pop-Up Shop At Fashion Forward

April 06, 2014

We love offering our dolls to you through our online boutique because it means we can be open for you 24 hours a day, 7 days a week, all around the world. Having said that there is nothing like being able to hand pick a doll that speaks to you and walk away with her in your arms.

For that reason we would like to invite you AND your little ones to personalize a doll together at our pop-up shop!

You will have a chance to browse ready made dolls in your favorite personalized combinations or we can personalize a doll just for you. The entire Dumyé collection will be available including our new mix and match Doll Accessories and Little Girl's accessories.

{Oooh and did we mention we will be launching a new doll... more on her later this week.}

Dumyé Pop-Up Shop details: 

When: Friday April 11th - Sunday April 13th, 2014 / Noon - 8 pm
Where: The Garden, Fashion Forward / Madinet Jumeirah, Dubai UAE 
What: Dumyé Pop-Up Shop, along with 70 other Middle Eastern brands showcasing accessories, jewelry, handbags, t-shirts and homeware.
How: You can pre-register for the Fashion Forward event here or do it upon arrival.

Looking forward to meeting you and your girls! x


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Shipping & Returns

How long until my order ships?

All items ship within 72 hours with the exception of our Personalized Designer Dolls, which can take up to 2 weeks, as they are made to order.

After my order ships, how long does it take to get to me?

Within the United Arab Emirates it takes 1-2 days and internationally it takes 3-5 days. Most of our international orders ship via FedEx. You will receive a tracking number by email once the courier has collected your order from our studio.

Where does my doll ship from?

All our dolls are handmade in the United Arab Emirates and ship from there.  

Will I have to pay customs and duty charges?

Please be advised that international orders may incur a customs or duty charge upon entering your country. These charges are determined and paid to your government. Dumyé does not have any control over these charges. Please touch base with your countries customs office for more details.  While we cannot guarantee it, historically speaking dolls shipped to the USA have not incurred any additional charges upon entering the country.

Can I return my order?

We want you to be super happy with your doll. If you're not, we would like the opportunity to make it right. You may return any order within 14 days of receiving it. Send us an email to hello@dumye.com and we will let you know what needs to happen next. Shipping is nonrefundable. Please note, our Personalized Designer Dolls and any doll that has been personalized with a monogrammed heart has been made just for you and is not eligible to be returned. If your order is defected please except our apologies and send us an email to hello@dumye.com with a picture of the defect, so we can swiftly make things right.