Welcome!

June 01, 2013

My name is Sahar Wahbeh and I am a mother, a designer and the founder of Dumyé. The Dumyette blog is a place to celebrate all the people, things and stories we love and we think you'll love too. Sign up, as a Dumyé Insider, to be sure you don't miss out on our updates, especially the behind the scenes, first previews and exclusive offers.

As today is the official launch of Dumyé, I thought I would give you a bit of insight on what makes our dolls so special.

  • Each doll is hand-crafted with 100% Organic muslin and stuffed with a sustainable corn fiber stuffing. It's all part of being made with Karmic Goodness.
    Read more about Karmic Goodness >

  • Each doll comes with a very special Purpose Pocket. This is where a personal gift becomes a deeply meaningful one.
    Read more about the Purpose Pocket >

  • Best of all when you take a doll home to someone you love, a doll is gifted to an orphan in need to make their own. This is a wonderful way to show compassion for a child who has not be spoken for and a beautiful lesson in giving for the child receiving the doll you created for them.
    Read more about Our Purpose >

Today marks the beginning of what is sure to be a beautiful journey! Thank you for being a part of it. The doors to our online boutique are officially open and our limited edition collection is ready and waiting for you. I invite you to PERSONALIZE A DOLL NOW.

xo 




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Shipping & Returns

How long until my order ships?

All items ship within 72 hours with the exception of our Personalized Designer Dolls, which can take up to 2 weeks, as they are made to order.

After my order ships, how long does it take to get to me?

Within the United Arab Emirates it takes 1-2 days and internationally it takes 3-5 days. Most of our international orders ship via FedEx. You will receive a tracking number by email once the courier has collected your order from our studio.

Where does my doll ship from?

All our dolls are handmade in the United Arab Emirates and ship from there.  

Will I have to pay customs and duty charges?

Please be advised that international orders may incur a customs or duty charge upon entering your country. These charges are determined and paid to your government. Dumyé does not have any control over these charges. Please touch base with your countries customs office for more details.  While we cannot guarantee it, historically speaking dolls shipped to the USA have not incurred any additional charges upon entering the country.

Can I return my order?

We want you to be super happy with your doll. If you're not, we would like the opportunity to make it right. You may return any order within 14 days of receiving it. Send us an email to hello@dumye.com and we will let you know what needs to happen next. Shipping is nonrefundable. Please note, our Personalized Designer Dolls and any doll that has been personalized with a monogrammed heart has been made just for you and is not eligible to be returned. If your order is defected please except our apologies and send us an email to hello@dumye.com with a picture of the defect, so we can swiftly make things right.