Personalized Designer Doll

Shipping & Returns
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    FOR EACH PERSONALIZED DESIGNER DOLL PURCHASED A DOLL IS GIFTED TO A CHILD IN NEED

    Our Personalized Designer Doll comes in a new improved shape, dressed in a classic white, 100% organic cotton playsuit, with a delicately pleated bodice and cotton lace trim. The jumpsuit has a shell button closure on the back, making it easy for you to change her into one of our growing collection of Designer Doll outfits.

    If you are looking for a beautiful, personal and purposeful gift for someone you love, you've just found it! 

    BEAUTIFUL: Our Personalized Designer Dolls are beautiful from the inside out. They are timelessly stylish, ethically hand-crafted heirlooms and feature loads of hand-embroidered details. But their real beauty lies within, as they're made almost entirely of 100% organic cotton and their hair is made of 100% BPA free post-consumer plastic.

    PERSONAL: There are more than 140 unique personalization combinations at your fingertips. You can personalize your doll's body color, hair color & style and eye color. So let's design a doll together! You choose how you want her to look and we will bring her to life. 

    You can even add a monogrammed heart to your doll. We will lovingly stitch a pink heart, with the letter of your choice, to your doll's chest. We've been told, time and again, how special children feel discovering their doll has a heart bearing their first initial. 

    Your doll also comes with Dumyé's signature Purpose Pocket™; a special pocket on the backside of the doll, with a blank piece of cloth, where you can leave a meaningful message like 'Love you to the moon and back!".

    PURPOSEFUL: For each Personalized Designer Doll purchased a doll is gifted to a child in need and now your little one can write a handwritten note for us to include with the gifted doll! There is a self-addressed postcard included with your doll. Just fill it in, send it back to us and brighten the day of a child in need of some extra sunshine. ☀️

     

    This doll is ethically hand-made and incorporates environmentally kind materials. Click to learn more about our Karmic Goodness® Pinky-Promise.


  • Suitable for children 3+ years old: While this doll is made completely of cloth, it’s hand-made nature makes it difficult to certify safe for children to play with younger than 3 years old. It's clothing has a button that poses as a choking hazard. 

    Doll Materials: Body 100% Organic Cotton, Polyfill Stuffing, Felt Hair made from 100% Post-Consumer Plastic

    Size: 18 in / 45 cm Tall (size may vary slightly)

    Machine Washable: Place doll in a garment bag and wash on a cold delicate cycle. Lay doll flat out to dry. DO NOT PUT DOLL IN THE DRYER.

    Handmade and shipped from the United Arab Emirates.


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Shipping & Returns

How long until my order ships?

All items ship within 72 hours with the exception of our Personalized Designer Dolls, which can take up to 2 weeks, as they are made to order.

After my order ships, how long does it take to get to me?

Within the United Arab Emirates it takes 1-2 days and internationally it takes 3-5 days. Most of our international orders ship via FedEx. You will receive a tracking number by email once the courier has collected your order from our studio.

Where does my doll ship from?

All our dolls are handmade in the United Arab Emirates and ship from there.  

Will I have to pay customs and duty charges?

Please be advised that international orders may incur a customs or duty charge upon entering your country. These charges are determined and paid to your government. Dumyé does not have any control over these charges. Please touch base with your countries customs office for more details.  While we cannot guarantee it, historically speaking dolls shipped to the USA have not incurred any additional charges upon entering the country.

Can I return my order?

We want you to be super happy with your doll. If you're not, we would like the opportunity to make it right. You may return any order within 14 days of receiving it. Send us an email to hello@dumye.com and we will let you know what needs to happen next. Shipping is nonrefundable. Please note, our Personalized Designer Dolls and any doll that has been personalized with a monogrammed heart has been made just for you and is not eligible to be returned. If your order is defected please except our apologies and send us an email to hello@dumye.com with a picture of the defect, so we can swiftly make things right.